Client Onboarding Assistance Services

We help you onboard clients with clear steps and clean documentation. We prepare the checklist, organise the file, and support verification and screening.

Cyprus-based team · Compliance support for 700+ entities · CySEC ASP License 135/196

We aim to respond within four business hours during working days.

We prepare and organise the onboarding file and keep an audit trail. Final approvals remain with your compliance function and the receiving bank.

Who It’s For

Compliance support for 700+ Cyprus entities. CySEC ASP License 135/196. Response within four business hours.

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What You Get (Deliverables)

Process

  1. Scope: confirm client type, countries, and the receiving bank’s expectations.
  2. Intake: issue the checklist; set up secure uploads; check quality and completeness.
  3. Verify & screen: run checks; save results and references to file.
  4. Assess: risk score and decision note, with exceptions recorded.
  5. Submit: final pack sent via the agreed channel; queries logged.
  6. Archive: file indexed; refresh dates set and tracked.

Evidence Matrix by Client Type

Client Type Identity Address Ownership & Control Additional (SoW/SoF)
Individual Passport/ID (certified if required); liveness (if used) Utility/bank/statement ≤3–6m N/A Source of Funds/Wealth statement + supporting docs
Corporate (EU/Cyprus) Director/signatory IDs Registered office proof Certificate set, register of shareholders/UBOs, org chart Purpose of relationship; activity narrative
Corporate (Non-EU/High-risk) Director/signatory IDs (certified) Registered office proof (certified) Corporate tree with ultimate owners; enhanced verification SoW/SoF with evidence; adverse media review
Trust / Foundation Trustees/Foundation officers IDs Registered address Deed/charter; beneficiaries/Protectors; control provisions Purpose statements; funding history
UBO of Corporate UBO ID (certified if required) Proof of address Ownership % confirmation SoW/SoF evidence proportional to risk
Authorised Signatory ID + specimen signature Proof of address Board resolution / mandate Role description; access scope

Requirements vary by institution and jurisdiction. We align checklists to your policy and the receiving bank’s standards.

Case Study

Third-Party Supplier Onboarding That Prevented Exposure (Anonymised)

Client: Cyprus trading company onboarding a new overseas supplier (anonymised)

The client needed to onboard a supplier quickly, but the file had gaps that could have created compliance and banking exposure later.

MegaServe issued a tailored checklist, verified the entity and ownership, screened key persons, and recorded findings in a decision note. Where documents did not meet the required standard, onboarding was paused and escalated for decision.

Result: exposure was avoided before onboarding occurred, supported by a clean audit trail showing why the supplier was not approved.

Requirements

Individuals Corporate Shareholders / UBOs Entity Documents
  • Passport/ID (certified if required)
  • Proof of address
  • Source of Wealth / Source of Funds narrative
  • Declarations/consents (as required)
  • UBO IDs & address proofs
  • Ownership % confirmation
  • SoW/SoF evidence proportional to risk
  • Screening evidence saved to file
  • Certificate set / constitutional documents
  • Shareholder & BO registers; org chart
  • Registered office proof
  • Resolutions/mandates for signatories
  • Purpose of relationship & activity overview

We tailor this checklist to the receiving institution and your internal policy. We also provide file-naming and certification guidance to reduce rework.

Controls & Quality

Risk & Consequences of Poor Onboarding

FAQs

Do you replace our compliance officer or MLRO?

No. We prepare, organise, and track files using your policies and approved tools. Approvals remain with your compliance function.

How long does onboarding usually take?

With complete documents, 2–5 business days is typical. Enhanced due diligence or bank clarifications can extend timelines.

Can you prepare files for multiple banks or jurisdictions?

Yes. We tailor checklists and packs to each institution’s format. We cannot guarantee bank approvals.

How do you handle PEP or sanctions hits?

We document the hit, gather supporting evidence, escalate per policy, and record the decision and rationale. In some cases we may advise not to proceed.

What tools do you work with?

We use your screening/KYC platforms where available, or agreed vendor tools. Files are stored in a secure data room with role-based access.

What documents do I need to onboard a corporate client in Cyprus?

At minimum: the company's certificate set and constitutional documents, shareholder and UBO registers with an ownership chart, director and signatory IDs with proof of address, a purpose-of-relationship statement, and source of wealth or funds evidence proportional to risk. Enhanced due diligence applies for non-EU or higher-risk structures. We tailor the checklist to the receiving bank's requirements and your internal policy.

How much does client onboarding assistance cost?

We offer per-file fixed fees for standard onboarding packs (checklist, verification, screening, risk note, bank pack) with separate pricing tiers for standard, enhanced, and high-risk files. For firms with regular onboarding volume we offer monthly retainers covering a set number of files plus refresh cycles. Translations, apostilles, and third-party screening tool subscriptions are billed at cost. Written quote after scoping; no hidden fees.

See also

Client Screening Services · Know Your Client (KYC) Procedures · Anti-Money Laundering (AML) Procedures

Other Jurisdictions (on request)

Where required, we coordinate client onboarding procedures through vetted associates in selected jurisdictions.

Tell us what you need

Email a short summary and we’ll reply with next steps.

Fastest reply: include client type, countries, expected activity, target bank, and the key persons list.

Start Your Enquiry Email MegaServe